TERMS & CONDITIONS

By accessing www.fioreimmigration.es and using our services, users agree to the following Terms: Users must provide accurate information and documents necessary for visa or immigration processes. Users are responsible for securing their login credentials and must not share accounts. Accounts may be suspended or terminated for violations of these Terms or suspicious activity.

Fiore Immigration provides immigration assistance, visa guidance, document preparation, and relocation support. We are not a law firm; services are strictly administrative and consultative. Visa and immigration outcomes depend exclusively on the relevant government authorities; results cannot be guaranteed.

Users may upload sensitive documents such as passports, visa applications, and financial documents. Documents are securely stored, encrypted, and accessible only to authorized staff. Users must provide documents that belong to them or for which they have authorization. Documents will be securely deleted six months after service completion or upon user request unless retention is required by law.

Payments may be made via Stripe, PayPal, credit card, or bank transfer. Prices are displayed before purchase. Full refunds are provided only if a visa application is officially rejected by the relevant government authority and the rejection is not caused by the user. Users are responsible for submitting correct documents on time; delays, incomplete submissions, or incorrect information provided by the user will void any refund eligibility. Fiore Immigration is not liable for government decisions or errors outside our control. Users must provide official documentation of the visa rejection to request a refund. Refund requests must be made within 30 days of receiving the official rejection notice. Refunds, when approved, will be processed within 10 business days using the original payment method. Any government fees or third-party costs are non-refundable.

All content on the Website, including text, images, and logos, is the property of Fiore Immigration or its licensors and is protected under Spanish and European law. Unauthorized reproduction or distribution is prohibited.

Fiore Immigration acts solely as an administrative support service. Liability is limited to the total amount paid for the service. We are not responsible for the outcome of visa applications, government errors, or user errors.